Re : Using hasp_get_info() to get feature name?
Hello Diuming, Thanks for the response.Please try the below shared procedure and confirm if this helps to restore the missing data.1- Go to sentinel EMS > Developer >Export catalog definitions.2-...
View ArticleRe : Using hasp_get_info() to get feature name?
Dear valued customer,Product & Feature name are not written into the Sentinel HL key licensing Memory. Further more to Parth update, here are the several ways the product / feature names are...
View ArticleBSOD for Sentinel LDK Run-time after most recent Windows Update on MS Surface...
The Sentinel LDK Run-time license manager service generates a BSOD on a Microsoft Surface 3 computer after some recent updates from Microsoft. (KB4013418, KB4015217, KB 3150513 ...installed on April...
View ArticleRe : BSOD for Sentinel LDK Run-time after most recent Windows Update on MS...
Dear Customer,Thanks for raising the concern.For the mentioned issue please make sure that you are using our latest driver version 7.54, available at below location:GUI Installer:...
View ArticleRe : BSOD for Sentinel LDK Run-time after most recent Windows Update on MS...
Yes, the computer has had the most recent Sentinel EMS/LDK and Run-time (7.54) installed since it came out, so all Gemalto-related components were up-to-date, prior to the Windows Update took place.
View ArticleRe : BSOD for Sentinel LDK Run-time after most recent Windows Update on MS...
Dear Customer,Thanks for the details.Please send an Email to our support ID for further investigation of the issue.Thanks,Heena
View ArticleCant Solve: Error When Starting the Sentinel License M. with parameters 1232 0 0
Hello guys, can anyone help me identify the cause of this error:Error when starting the Sentinel License Manager service with parameters 1232 0 0.Status Code: 48 5 832 0.I have a dongle license which...
View ArticleRe : Cant Solve: Error When Starting the Sentinel License M. with parameters...
Hi Andrews,Hope you are keeping well and thank you for sharing this information with us.Please send an Email to our support ID "technical.support@gemalto.com" for further investigation of the issue....
View ArticleRe : Cant Solve: Error When Starting the Sentinel License M. with parameters...
Hello.I'm having the same problem.If you can solve it, can you post the solution?Thanks.
View ArticleRe : Cant Solve: Error When Starting the Sentinel License M. with parameters...
Hi Joelson,Hope you are keeping well.May be your issue is related with antivirus or permission or something else. Please send an Email to our support ID "technical.support@gemalto.com" for further...
View ArticleRe : Cant Solve: Error When Starting the Sentinel License M. with parameters...
Thank you, I will send. However, I've tried to solve it anyway. But the error persists. And when I try to start the hasplms service, it displays Error 1067 or 1053.
View ArticleRe : Cant Solve: Error When Starting the Sentinel License M. with parameters...
Hi Joelson,Thanks for the details.We will wait for your Email to our support ID for further investigation of the issue.Thanks,Heena
View ArticleHow to attach a usb master key on windows xp(virtualbox)
Master,I bought a starter kit and now I want to attach master key on windows xp.**The widnows xp was installed on virtualbox 5.1.22(host: Mac 10.12.4)**I encountered a problem.widdows xp cannot attach...
View ArticleRe : How to attach a usb master key on windows xp(virtualbox)
Hello Diuming,Thanks for the query.Keeping in notice that Windows XP operating system has been declared end of support by Microsoft.However, this particular issue seems to be related to connecting any...
View ArticleRe : How to attach a usb master key on windows xp(virtualbox)
Hi Master,Yes. I can attach protection key on guest windows xp(virtualbox).take a look attached images, pleasethanks
View ArticleRe : How to attach a usb master key on windows xp(virtualbox)
Hi Master,update:Only the protection key was configured as driverless that can attach to guest windows xp.thanks for helping me
View ArticleRe : How to attach a usb master key on windows xp(virtualbox)
Hello Diuming, Thanks for the response.We recommend to kindly get in touch with our support team at technical.support@gemalto.com for detailed investigation on the concern.Regards,Parth
View ArticleIs it possible upgrade protection key and master key to driverless?
Hi Master,I have some questions about Sentinel HASP.Q1)Is it possible to upgrade protection key and master key to driverless?Q2)Do you provide some tools to do this action except Sentinel EMS?thanks
View ArticleRe : Is it possible upgrade protection key and master key to driverless?
Hello Diuming, Thanks for the query.Please find the answers below on the raised points.Q1)Is it possible to upgrade protection key and master key to driverless?Ans : Yes, the protection keys can be...
View ArticleClik here to view.
sentinel HL key driver problem
Hi I am facing problem on my dongle, it was working perfectly on TEMS 16 but suddenly stopped working, when I insert it the driver failed to installed, I try the following: 1. Download the...
View Article