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Re : Identifying Unknown Keys

Thanks for your help. The older HASP HL key is a green, USB type. The vendor number for both keys is 82555.

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Re : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...

Hello Kostas, Thanks for the response.We are glad to know if the provided information was helpful.best regards,Parth

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Re : Identifying Unknown Keys

Thanks for your response.Unfortunately, we wont be able to reveal information of the vendor who possesses this vendor id. You may have to get in touch with the provider of application that you are...

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Imaged computer lab no longer talks to license server

We use the Sentinel license Manager with the HASP USB dongle to secure one of our programs in a large computer lab at our university. This weekend I used a prototype image and cloned it to all of the...

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Re : Imaged computer lab no longer talks to license server

Hello Melinda,   Thanks for raising the concern.   We need some more clarification on the term prototype you have cloned, as mentioned.   Have you cloned the OS where license manager was installed to...

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Problem when using Sentinel HL Key on virtual machine

Hello,we would like to use a Nikon Pro software which relies on a Sentinel HL Key, on a virtual machine.We have a myUTN-80 USB/IP gateway, so we tried to use it for this key, but if the devices is well...

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Re : Problem when using Sentinel HL Key on virtual machine

Dear Vincent, Thanks for raising the concern.However, the issue doesn't seems to be related neither with myUTN-80 USB/IP gateway nor with windows 2016 server OS as both are supported.From the shared...

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Question about Licensing API hasp_get_info function.

My platform: Mac 10.12.4Trail protection key: Sentinel HL Max(firmware 4.23) I create a simple test program to try using hasp_get_info(available products) function.It has a system run-loop for...

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Protected software causing high disk usage in Windows 10!!

Hi there!! Ever since I installed Windows 10, I've been having problems with my protected DJ software where the disk usage spikes when analyzing new files. Has this happened to anyone else? How do I...

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Re : Protected software causing high disk usage in Windows 10!!

Hello Cam, Thanks for raising this concern.We have no such issues reported by other customers.Kindly consider the below steps and help us get your results.1- Use the below link to download the latest...

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Re : Question about Licensing API hasp_get_info function.

Dear Customer,Thanks for your query.Per my understanding,scenario 2 is working as per design. It would reflect error 'HASP_SCOPE_RESULTS_EMPTY' on using hasp.getinfo function until the System...

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Re : Problem when using Sentinel HL Key on virtual machine

Hello Vincent,Greetings for the day.We look forward for your participation to conclude the thread.Best regards,Parth

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Could I just install the com.aladdin.kext.aksfridge driver only on Mac?

the "sentinel HASP LDK Mac OS X Run-time GUI Installation" will install driver and sentinel admin control center.the sentinel admin control center for developer and debug is good. but for our customer...

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Re : Protected software causing high disk usage in Windows 10!!

Hey, Parth!! That didn't help since I already have the latest drivers installed. That could be a Windows issue as well. I emailed my music provider with the screenshot. Thanks!! :)

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Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL licence...

Hello,I am trying to build a C/C++ program that will create licences for new HASP keys using the Sentinel LDK API.I have prepared the code following the samples and I believe that it should work as...

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Re : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...

Hello Kostas, Thanks for raising the concern.It seems like the counts in the sentinel master key required for license generation has been consumed.However to make sure, kindly share these below...

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Re : Protected software causing high disk usage in Windows 10!!

Hello Cam, Thanks for the reply. We invite you to raise it with our support team if the issue is believed to be related with protection. We shall now conclude the thread.Regards,Parth

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Using hasp_get_info() to get feature name?

Hi Master,Sometimes we need to discussion with our customers when some features have problems.So we use feature name to connect problems and resolve it.I found a strange thing about feature name. Why?...

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Re : Using hasp_get_info() to get feature name?

Hello Diuming,Thanks for raising the concern.Using the sentinel toolbox, we can check the feature number  and name under hasp_get_info() for the key by providing the key ID in scope template using...

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Re : Using hasp_get_info() to get feature name?

Hi Master,thanks for helptake a look my attached image, pleasefeature51 , feature52 and feature53 are updated(V2C file) by ACC->Update/Attachso, I can get feature names(feature51 , feature52 and...

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