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Re : Different host_fingerprint on the same system.

Hi Vasile, Thanks for the response.However, the behaviour appearing is not as expected. Thus, we may need to get the same tested for this platform.Could you please share it with our support staff using...

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Aksfridge.sys causing bluescreen on Windows10 20H1 after KB4556803 (may update)

Hi, i just wanted to inform you that on latest Windows 19041, when KB4556803 get downloaded it causes system to crash. I didn't understand why, it happend also after a clean install. Then i've seen it...

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Re : Aksfridge.sys causing bluescreen on Windows10 20H1 after KB4556803 (may...

Dear User, Thanks for raising the concern.Could you please check if the issue reproduces with our latest Sentinel runtime as well ?Please download it from our knowledge-base at KB0018320.If the problem...

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Re : Aksfridge.sys causing bluescreen on Windows10 20H1 after KB4556803 (may...

I downloaded the version you provided with -installDriver got installed and start value in register reverted to 2.System works perfectly fine.ZEISS should add a newer version of the driver bundled with...

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Re : Aksfridge.sys causing bluescreen on Windows10 20H1 after KB4556803 (may...

Here MEMORY.DMP  https://drive.google.com/file/d/1FT8yHjQU_BNsWqgO9fk1jmdfQGYXyKPp/view?usp=sharingand my debug...

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Re : Aksfridge.sys causing bluescreen on Windows10 20H1 after KB4556803 (may...

Dear User, We are glad to know if the machine is working fine with the latest drivers. It seems that the earlier driver was facing some conflict with the OS update. It may not be officially tested for...

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HASP SL Cloned Storage immediatelly after driver installation

We've a customer who is running 2 virtual machines (Windows Server), probably originating from the same image.  We received a fingerprint c2v from each, and they are different.  We successfully...

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Re : HASP SL Cloned Storage immediatelly after driver installation

Hi Filip, Thanks for raising the concern.However, the raised problem might require a detailed investigation as it is related to 'SL secure storage'. Please be advised to contact our support team by...

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Sentinel HL - fritzbox vpn

Beste leden,Ik heb een sentinel HL-dongle in mijn Fritzbox.Van daaruit een VPN-beurt, maar ik kan de dongle alleen lokaal zien.Is het mogelijk dat ik de dongle in mijn server op afstand kan bereiken?

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Re : Sentinel HL - fritzbox vpn

Hallo Kevin,applologieën, ik heb hier geen native speakers. Dit forum is alleen in het Engels beschikbaar.Try to access the remote computer (where the Sentinel HL HASP key is connected) via Remote...

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Difference between RDP admin session and RDP Gateway admin session

Hi, We have a Sentinel HAPS license manager for our product Priva Engineering. The license runs on a Hyper-V servers (dongle connected with Anywhere USB). The license works fine.I can connect with this...

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Admin API and password

HelloI can't find how to use Admin API with ACC password protected.I have a server with a Sentinel Licence Manager (8.21) on a Debian with a software key.This server is exposed on Internet for some...

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Getting HASP_OLD_LM error after successfully encrypted files

Hi,I realised this is a common problem that Sentinel user came across. However, most posts are too old and the most of the links are dead. The error message I got is: Sentinel LDK Protection System:...

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Re : Getting HASP_OLD_LM error after successfully encrypted files

Dear User, Thanks for raising the concern.As you have mentioned, the installed runtime environment is of recent version. Thus, the problem doesn't seems to be related with it.Could you please check if...

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Re : Admin API and password

Hi David, Thanks for raising the concern.Although, we could not get the issue replicated with latest Admin API version 8.22. It may be due to a problem in any older API interface being used and might...

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