Hello Diuming,
Thanks for the response.
Please try the below shared procedure and confirm if this helps to restore the missing data.
1- Go to sentinel EMS > Developer >Export catalog definitions.
2- Select your batch code , Export file type "Metadata in Admin control center" and click export to generate xml.
3- Place this XML file over the below location of your machine.
4- Restart the "Sentinel License Manager" Service in services.msc and check the ACC.
Please share the result.
Best regards,
Parth
Thanks for the response.
Please try the below shared procedure and confirm if this helps to restore the missing data.
1- Go to sentinel EMS > Developer >Export catalog definitions.
2- Select your batch code , Export file type "Metadata in Admin control center" and click export to generate xml.
3- Place this XML file over the below location of your machine.
C:\Program Files (x86)\Common Files\Aladdin Shared\HASP\vendors
4- Restart the "Sentinel License Manager" Service in services.msc and check the ACC.
Please share the result.
Best regards,
Parth