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Re : Cannot deinstall Sentinel HASP vendor Suite 5.10.1.17165 (Windows 7)

July 18, 2017, 5:23 am
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Hi Christoph,

Hope you are keeping well.

We received your email on our support portal for above issue and case is now assigned to me.

We will discuss on this issue over the email from now.

Regards,
Anubhav
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Re : Sentinel USB Driver

July 18, 2017, 8:13 am
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Hi Olivier, thank you very much for the email and update, I was able to access the web portal and it does look like everything is correct exepect is the Key ID suppose to be listed as 0?



Thank you for all the help and information
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Install haspdinst.exe on Docker of Windows 10

August 2, 2017, 1:29 pm
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Hello,
we need install run-time environment on Docker of Wingows 10. I see there a problem in the installation of drivers and entire installation process just was reverted.
The question is how it can be fixed and if someone uses run-time environment with Windows docker at all.

Thanks a lot,
Galit

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Re : Install haspdinst.exe on Docker of Windows 10

August 3, 2017, 5:47 am
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Hi Galit,

Hope you are keeping well.

As such we do not have any issue with Sentinel Run-time and Windows docker. Kindly try below steps:

Download command Line Installer " http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589947873 " and use below mentioned steps:

 

Open CMD as Administrator mode after that browse downloaded file and use below command in CMD:

 

 haspdinst.exe -r -fr -kp -fss -purge (Remove Existing RunTime )

 

 Followed by

 

haspdinst.exe -i -fi -kp -fss (For install Runtime )


 If you received same or any other error, kindly send one email to "technical.support@gemalto.com" with error screenshot.

Regards,
Anubhav  
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Envelope Windows 7.6.1.71047 do not detect Time Period expired licences

August 9, 2017, 12:50 pm
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Hi!

I have a very simple app which prints a message and waits for 1 sec in a loop, it was compiled with Visual Studio 2015 for x64. I run it on Windows 8.1 Enterprise x64.

I have protected this app with Envelope 7.6.1.71047 (see below for a list of options enabled).

I use Sentinel HL Max keys in Driverless configuration, version 4.53.

I use Time Period licenses for 1 day.

The protected application starts well and activates the license, I can see that in ACC. Then 1 day passes the ACC reports the license has expired, but the application continues to run. The ACC shows the expired license and 1 active session (the very same session then the application started).

The application can run for infinite time in this state.

If I remove the key the application detects its absence and asks to insert the key. After I insert the key the application reports that license has expired and invites me to provide the valid licence.

I would quite appreciate your kind comment about the issue I have.

Regards,

Oleg
P.S. The Envelope options I use:

Protection key search mode: Local only
Feature ID: 2000

User debugger detection: on
Periodic background checks: 300 sec
Allow grace periods after failed licence check: 1
Run-time wait: 120 sec
Run-time wait message: on

LOCKING_TYPE: HL
SUSPEND_THREADS: True
BACKGROUND_CHECK_AUTO_RELOGIN: True

The run-time: 
Run-time Installer    7.60 
Run-time Package    7.60 
hardlock.sys    3.91 
fridge_lib    1.8 
aksfridge.sys    1.77

License Manager Version20.0 Build 70827
 

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Re : Envelope Windows 7.6.1.71047 do not detect Time Period expired licences

August 10, 2017, 7:13 am
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Hello Oleg,

Thanks for raising the concern.

However, the shared scenario appears to be the desired behavior with an enveloped application.

License expiration is detected only when the LM service gets restart (as in case of machine reboot) or if the key is removed and reconnected.

Since in this case we had a continuous session with the key, the license expiration didn't make any effect and the application continued to run.

Please share if this explanation helps.

Regards,
Parth
 


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Re : Envelope Windows 7.6.1.71047 do not detect Time Period expired licences

August 10, 2017, 10:13 am
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Hello Parth,

Thank you for prompt answer.

Could you please elaborate on what do you mean by "shared scenario"?

I can see the transition from valid to expired license in ACC. Am I right that LM service is unable to detect this transition without machine reboot and/or key reinsertion? So how I will detect the precise moment when the license has expired in my application?

Please, help me to understand the concept of "Periodic background checks" as I was thinking that it performs periodic checks for the presence of the key with valid license. What is the expected functionality carried out by "Periodic background checks" in Envelope?

I am a bit confused at this point. Could you please suggest the possible scenario for protection of my application with Time Period licenses?

Thank you in advance for your kind advises!

Kind regards,

Oleg




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Re : Envelope Windows 7.6.1.71047 do not detect Time Period expired licences

August 11, 2017, 7:33 am
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Hello Oleg,

Thanks for the response.

Please be informed that "periodic background check" looks for the presence of license key on the system but not for its validity.

Hence even though the license got expired, background check would still not interrupt the session as the same key ID is still present.

The license manager restart (as well as system reboot) or re-insertion of the key are the parameters where the license expiration could be detected.

License expiration is not detected in a live session as this may abruptly freeze the execution of the application and user would not be able to save program/application data.

However, if there is a requirement to implement periodic check on expiration then way may have to programmatically design the same using hasp_login() API.

In this, we would require the program to call for login - logout on a fixed definite interval.

Hope this explanation helps our concern. Please feel free to write if any further detail may be needed.

Regards,
Parth


 
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Re : Envelope Windows 7.6.1.71047 do not detect Time Period expired licences

August 11, 2017, 11:27 am
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Hello Parth,

Thanks a lot for your kind advise! I will follow your recommendations.

Regards,

Oleg
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Re : Envelope Windows 7.6.1.71047 do not detect Time Period expired licences

August 14, 2017, 12:48 am
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Hello Oleg,

We are glad to know that the shared information was helpful.

Thank you for sharing your curiosity with us.

Regards,
Parth
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Re : Sentinel USB Driver

August 14, 2017, 6:36 am
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Hi Bradley,

sorry, I missed your question about the "key ID".

This is as designed. The "Key ID" of HASP HL Basic dongles is displayed as "Zero" in ACC.
"Basic" keys are none programmable and designed to be identical.

So you cannot distinguish 2 HASP HL Basic dongles from a same vendor.

Regards,
Olivier

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MAP files from Embarcadero C++ Builder do not load in Envelope

August 15, 2017, 1:13 pm
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Hi!

I am getting following error message in Envelope 7.6 when I try to enable AppOnChip:

0001   2017-08-15 12:00:06   Project Test.prjx loaded successfully
0002   2017-08-15 12:00:29   Test.exe accepted by Windows Envelope Engine
0003   2017-08-15 12:02:45   An internal error occurred. Contact Gemalto Technical Support (1) 

The application is developed with Embarcadero C++ Builder 10.1 Berlin.

Is it possible to get to work AppOnChip with this development environment?

Thank you in advance for your kind attention!

Regards,

Oleg
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Re : MAP files from Embarcadero C++ Builder do not load in Envelope

August 17, 2017, 1:39 am
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Hi Oleg,

Thanks for your query.

AppOnChip identifies the functions contained in the application by looking for the map file in application. If the application was compiled with Microsoft Visual Studio compiler.

Please note that the AppOnChip protection uses the map file generated by the compiler to identify the eligible functions. (Map files from other compilers cannot be processed by AppOnChip.)

Regards,
Gaurav Bhanot
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Re : MAP files from Embarcadero C++ Builder do not load in Envelope

August 17, 2017, 10:21 am
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Hi Gaurav,

Thank you for your comment!

Hope in future the support for other compilers could be considered.

Kind regards,

Oleg
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Re : MAP files from Embarcadero C++ Builder do not load in Envelope

August 18, 2017, 7:17 am
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Linux: error E4001 while running Envelope from Docker.

August 23, 2017, 6:09 am
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Hello,

as mentioned in the title we have troubles getting linuxenv to detect Developer Key under Docker.

I'll attach archive with Dockerfile and run-scripts, but what we basically do:
      1) Inherit docker image from ubuntu:trusty.
      2) Install 7.60 Sentinel LDK Run-time Environment.
      3) Build image.
      4) Run a container with this image. Mount USB dongle with --device option.
      5) Inside the container:
            5.1) Compile trivial C++ one-liner.
            5.2) Run daemons with service aksusbd start
            5.3) Use linuxenv from the same archive as runtime environment on compiled binary (using previously downloaded with masterhasp .hvc file)

Inside the container lsusb actually sees protection dongle:
  1. Bus 001 Device 004: ID 0529:0001 Aladdin Knowledge Systems HASP copy protection dongle
Yet still linuxenv throws an error:
linuxenv: error E4001: could not find Sentinel HASP Developer Key with vendor ID '96135'

Thanks in advance!

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Re : Linux: error E4001 while running Envelope from Docker.

August 24, 2017, 5:08 am
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Hi Vitaly,

Hope you are keeping well.

I would like to inform you that currently we do not have official support for Docker under Sentinel LDK. So I am not sure whether above mentioned scenario will work or not.

Kindly send one email to "technical.support@gemalto.com" with your query so that we can handle it in better way.

Regards,
Anubhav
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LDK7.6，hasp_net_windows.dll，Runtime: .NET 2.0，

September 4, 2017, 12:18 am
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Our software is used c #,. NET Framework 3.5, the use of Sentinel Licensing API, the problem is LDK7.6 hasp_net_windows.dll is. NET Framework4.0, can not be used, I would like to have LDK7.6 Runtime:. NET 2.0 hasp_net_windows .dll?
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Re : LDK7.6，hasp_net_windows.dll，Runtime: .NET 2.0，

September 4, 2017, 7:44 am
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Hello Laixx,

Thanks for the reply.

It has been clarified in readme file for c-sharp runtime sample :

"The hasp_net_windows.dll provided in this sample has been compiled with .NET Framework 4.5. Prior to Sentinel LDK v.7.4, this DLL was compiled with .NET Framework 2.0. As a result, vendors who want to work with the provided DLL must upgrade to .NET Framework 4.5 or later.

Gemalto made this change because .NET Framework 2.0 contains known security vulnerabilities. Because of these vulnerabilities, Gemalto highly recommends that you upgrade to .NET Framework 4.5 or later.

If you do not want to upgrade your old .NET Framework, you can obtain and use the hasp_net_windows.dll for Windows (compiled in 2.0 framework) from a Sentinel LDK release earlier than v.7.4. To obtain an earlier version of Sentinel LDK, contact Customer Support."

To reach us for obtaining the earlier version of LDK, please write us the query at technical.support@gemalto.com .

Thanks & Regards,

Parth Kaushik
Associate Engineer - Client Services SM
Support-line (Global) : +1-410-931-7520
 
Gemalto Inc.

https://sentinel.gemalto.com

http://www.gemalto.com/software-monetization



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EmptyScopeResults when trying to install a license

September 16, 2017, 12:12 pm
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Hello, I have problems installing a license, it tells me Result Status of this is empty (EmptyScopeResults) What could be the solution?

Sentinel runtime 6.60.1.36770
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