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Sentinel Driver 7.6 on Windows 10 1709 Build 16299.19 (October Update) BSOD

On Windows 10 1709 build number 16299.19 , Sentinel driver version 7.60 (aksdf.sys) causes a BSOD  with System Thread Exception not Handled.

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Re : Sentinel Driver 7.6 on Windows 10 1709 Build 16299.19 (October Update) BSOD

 Hello Juan, Thanks for raising the concern. We need to investigate the stated behavior and may raise it with our product engineering.Please help us get the kernel crash dump file that would generate...

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RUS utility: License manager is too old.

Hello.To a customer who already has a HASP Net key, we have generated and sent the RUS file to create the  *.c2v file. The message that the client sent to me (appears in RUS) is:if I plug the...

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Re : RUS utility: License manager is too old.

Hi Vasile,Hope you are keeping well.Kindly update the Sentinel LDK license Manager on target machine and try again.Download link is:...

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Re : RUS utility: License manager is too old.

Many thanks for your help, Anubhav.It’s working!All the best,Vasea

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Re : RUS utility: License manager is too old.

Hi,Thanks for an update and good to know that the issue is resolved.Please feel free to contact us if you have any other query/concern.Regards,Anubhav

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Re : Sentinel Driver 7.6 on Windows 10 1709 Build 16299.19 (October Update) BSOD

BSOD is also taking place when installing Sentinel Driver 7.60 on Microsoft Surface 3 Pro. The problem started happening with version 7.5, after a windows update, but was not resolved with 7.60....

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Envelope crash when protect .Net forms w/attributes

For some reason, the Envelope that comes with LDK 7.60 does not seem to handle use of Aladdin.HASP.Envelope attributes in the code. It crashes, both when refreshing the list of methods, and when...

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Re : Sentinel Driver 7.6 on Windows 10 1709 Build 16299.19 (October Update) BSOD

Dear User, Thanks for the input.Please help us get this reported with our support team at technical.support@gemalto.com . Also, it would be helpful if you could share the crash dump using the...

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Re : Envelope crash when protect .Net forms w/attributes

Dear Customer,Hope you are keeping well.I have checked at my end and unable to find any similar issue.Kindly send one email to "technical.support@gemalto.com" with your information and issue for...

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SafeNet Sentinel Keys Server - license cancellation function missing despite...

Hello!Any help much appreciated - SafeNet Sentinel Key Server - network license cancellation function missing despite generating password.Version 7.6.8 on Windows 2012R2 server - The networking license...

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Re : SafeNet Sentinel Keys Server - license cancellation function missing...

Hi Domus,Hope you are doing good.Regarding the mentioned issue, unfortunately Windows server 2012 R2 is not listed under supported platforms of Sentinel Protection Server, therfeore, I cannot comment...

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Re : SafeNet Sentinel Keys Server - license cancellation function missing...

Ok - thanks for the tip! - I upgraded the Sentinel Protection Installer to version 7.6.9 - but the problem remains - no cancel license functions :(- so I guess we have to stick with Win2008R2 - or is...

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Re : SafeNet Sentinel Keys Server - license cancellation function missing...

OK - found out the culprit - we were running the WRONG PwdGenUtility.exe - from wrong folder - running the correct one solved the problem - so sorry to bother you.- Domus IT

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Re : SafeNet Sentinel Keys Server - license cancellation function missing...

Hi Domus,It's perfectly OK, though good to know that the issue is resolved.Please feel free to get back in case of any queries.Thanks,Heena

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Re : Error: A pending order currently exists for this key

It was a bit tricky but I managed it! I got the key working as expected again. Thank you Parth! Kind regards, Oleg

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Re : Error: A pending order currently exists for this key

Hello Oleg, We are glad to know that the problem has resolved.Thank you for the participation.Thanks & Regards, Parth Kaushik

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Re : SafeNet Sentinel Keys Server - license cancellation function missing...

Hi Domus,Please note that the Sentinel Protection Installer 7.6.9 has been fully tested under :Windows XP (32-bit and 64-bit), Server 2008 R2 (64-bit),Windows 7 (32-bit and 64-bit), Windows 8 (32-bit...

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Re : SafeNet Sentinel Keys Server - license cancellation function missing...

Many thanks for the good news!We were just wondering if we are brave enough to try it in production environment with W2012R2- Domus

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How to cleanup the machine

Hi,We have a customer who has applied the LDK license. Due to some reason they changed the underlying hardware. So, they are detecting the "Cloned Sentinel SL secure storage detected: code 64". We...

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