Re : Cannot deinstall Sentinel HASP vendor Suite 5.10.1.17165 (Windows 7)
Hi Christoph,Hope you are keeping well.We received your email on our support portal for above issue and case is now assigned to me.We will discuss on this issue over the email from now.Regards,Anubhav
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Re : Sentinel USB Driver
Hi Olivier, thank you very much for the email and update, I was able to access the web portal and it does look like everything is correct exepect is the Key ID suppose to be listed as 0?Thank you for...
View ArticleInstall haspdinst.exe on Docker of Windows 10
Hello,we need install run-time environment on Docker of Wingows 10. I see there a problem in the installation of drivers and entire installation process just was reverted.The question is how it can be...
View ArticleRe : Install haspdinst.exe on Docker of Windows 10
Hi Galit,Hope you are keeping well.As such we do not have any issue with Sentinel Run-time and Windows docker. Kindly try below steps:Download command Line Installer "...
View ArticleEnvelope Windows 7.6.1.71047 do not detect Time Period expired licences
Hi!I have a very simple app which prints a message and waits for 1 sec in a loop, it was compiled with Visual Studio 2015 for x64. I run it on Windows 8.1 Enterprise x64.I have protected this app with...
View ArticleRe : Envelope Windows 7.6.1.71047 do not detect Time Period expired licences
Hello Oleg,Thanks for raising the concern.However, the shared scenario appears to be the desired behavior with an enveloped application.License expiration is detected only when the LM service gets...
View ArticleRe : Envelope Windows 7.6.1.71047 do not detect Time Period expired licences
Hello Parth,Thank you for prompt answer.Could you please elaborate on what do you mean by "shared scenario"?I can see the transition from valid to expired license in ACC. Am I right that LM service is...
View ArticleRe : Envelope Windows 7.6.1.71047 do not detect Time Period expired licences
Hello Oleg, Thanks for the response.Please be informed that "periodic background check" looks for the presence of license key on the system but not for its validity.Hence even though the license got...
View ArticleRe : Envelope Windows 7.6.1.71047 do not detect Time Period expired licences
Hello Parth,Thanks a lot for your kind advise! I will follow your recommendations.Regards,Oleg
View ArticleRe : Envelope Windows 7.6.1.71047 do not detect Time Period expired licences
Hello Oleg, We are glad to know that the shared information was helpful.Thank you for sharing your curiosity with us.Regards,Parth
View ArticleRe : Sentinel USB Driver
Hi Bradley,sorry, I missed your question about the "key ID".This is as designed. The "Key ID" of HASP HL Basic dongles is displayed as "Zero" in ACC."Basic" keys are none programmable and designed to...
View ArticleMAP files from Embarcadero C++ Builder do not load in Envelope
Hi!I am getting following error message in Envelope 7.6 when I try to enable AppOnChip:0001 2017-08-15 12:00:06 Project Test.prjx loaded successfully0002 2017-08-15 12:00:29 Test.exe accepted...
View ArticleRe : MAP files from Embarcadero C++ Builder do not load in Envelope
Hi Oleg,Thanks for your query.AppOnChip identifies the functions contained in the application by looking for the map file in application. If the application was compiled with Microsoft Visual Studio...
View ArticleRe : MAP files from Embarcadero C++ Builder do not load in Envelope
Hi Gaurav,Thank you for your comment!Hope in future the support for other compilers could be considered.Kind regards,Oleg
View ArticleRe : MAP files from Embarcadero C++ Builder do not load in Envelope
Thanks for the update.Yes, we hope the same. You may follow our blog for the latest updates.http://sentineltechsupport.gemalto.com/I am closing the thread. Please feel free to get back.Regards,Gaurav...
View ArticleLinux: error E4001 while running Envelope from Docker.
Hello,as mentioned in the title we have troubles getting linuxenv to detect Developer Key under Docker.I'll attach archive with Dockerfile and run-scripts, but what we basically do: 1) Inherit...
View ArticleRe : Linux: error E4001 while running Envelope from Docker.
Hi Vitaly,Hope you are keeping well.I would like to inform you that currently we do not have official support for Docker under Sentinel LDK. So I am not sure whether above mentioned scenario will work...
View ArticleLDK7.6，hasp_net_windows.dll，Runtime: .NET 2.0，
Our software is used c #,. NET Framework 3.5, the use of Sentinel Licensing API, the problem is LDK7.6 hasp_net_windows.dll is. NET Framework4.0, can not be used, I would like to have LDK7.6 Runtime:....
View ArticleRe : LDK7.6，hasp_net_windows.dll，Runtime: .NET 2.0，
Hello Laixx,Thanks for the reply.It has been clarified in readme file for c-sharp runtime sample :"The hasp_net_windows.dll provided in this sample has been compiled with .NET Framework 4.5. Prior to...
View ArticleEmptyScopeResults when trying to install a license
Hello, I have problems installing a license, it tells me Result Status of this is empty (EmptyScopeResults) What could be the solution?Sentinel runtime 6.60.1.36770
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