Re : Sentinel HL Not recognized in device manager
Thanks for your email I downloaded the programme and followed your instruction but i still have the errori have also attach what the error i am getting in windows alsoThanks
View ArticleError when starting the Sentinel License Manager service
Hello, i use operation system is Windows Server 2008R2. I get an error when starting the Sentinel License Manager service with parameters 1232 0 0. This is an internal error. For assistance, contact...
View ArticleRe : Error when starting the Sentinel License Manager service
Dear User, Thanks for raising the concern.From the error code appearing, it seems that some machine level restrictions are blocking the service.Please try to check below points and observe if it...
View ArticleRe : Sentinel HL Not recognized in device manager
Thanks for sharing the update.It seems that this issue will need detailed investigation. Please contact us via Support Portal https://supportportal.gemalto.com/csm/ or send an email to...
View ArticleRe : Error when starting the Sentinel License Manager service
Thanks for the help, tried your advice. But they did not help, what else can you do?
View ArticleRe : Error when starting the Sentinel License Manager service
Dear User, Thank you for replying.It seems that a detailed level investigation is needed in your environment as the generic were not helpful. For this, you should reach our support team to work on...
View ArticleHASP envelope application does not start
I've got a new software product that runs on a kiosk. The OS is Windows 10 x64 (build 1607, 2016 Enterprise LTSB). I have installed the LDK runtime but the enveloped application does not start...
View ArticleRe : HASP envelope application does not start
Hi George,This would require detailed investigation. Please get in touch with us through Support Portal https://supportportal.gemalto.com/csm/ or mark an email to...
View ArticleProblems with envelope
Hi,When we envelope a dll's and enable core isolation in windows 10, loading the dll is very slow (+-30seconds).How do we solve this? Or is there a new version that solves this problem.-->...
View ArticleRe : Problems with envelope
Hi Jonas,Please share the version of HASP/LDK Envelope and API's used along with the version of HASP/LDK runtime installed on the machine.ROP Exploit Prevention feature is a part of some Anti Virus...
View ArticleRe : Problems with envelope
Hi Ashish,We envelop and use the API's to protect our application.The ROP problem appears when using the API (checking the license), once 'hasp_windows_96490.dll' is loaded, the application is...
View ArticleRe : Problems with envelope
Hi Jonas,This would need detailed investigation.Please create a ticket on our Customer Portal.If you are not registered on the portal then please drop an email to CRMProd@gemalto.com mentioning your...
View ArticleApponchip does not detect some export(s)
I'm currently evaluating AppOnChip feature using the demo code.Envelope 7.8 is installed and my application is 64 bit.Our map file is very large (a legacy application with lots of features in 25+ years...
View ArticleRe : Apponchip does not detect some export(s)
Hi,Yes, there are some conditions about how the AppOnChip detects the functions.For complete details, please contact us by creating a ticket on our Customer Portal.If you are not registered on portal...
View ArticleRe : Apponchip does not detect some export(s)
Ashish, I managed to detect a couple of other exported functions (for evaluating the feature).But when our software tries to access those exported functions during runtime (after envelope), I get an...
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Re : Apponchip does not detect some export(s)
AppOnChip protected application works only with HL Driverless Keys.Please confirm if the connected key is Driverless configuration.This can be checked in Admin Control Center...
View ArticleRe : Apponchip does not detect some export(s)
Ashish, I managed to make it work by changing the functions slightly.It seems to work perfectly when "hasp_windows_x64_demo.dll" file is besides the executable.But when this file is absent, my exe...
View ArticleRe : Apponchip does not detect some export(s)
The file "hasp_windows_x64_xxxx.dll or hasp_windows_xxxx.dll" is the vendor specific runtime library. This is used by the protected application at runtime. You should get one or both versions (32bit...
View ArticleRe : Apponchip does not detect some export(s)
Here is my scenario:When apponchip is not used, my exe runs fine without any dll's present at all. In fact we don't install that vendor specific dll in users machines at all (for years) because the...
View ArticleRe : Apponchip does not detect some export(s)
This would need a detailed investigation that is not possible on the forum.Please create a ticket on our support portal for the sameRegards,Ashish
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