Sentinel runtime installation crashes Windows 7 - device manager showing 3...
I have installed Sentinel runtime installation 7.6 after trying 7.54 several times on my Windows 7 system. My computer continues to crash each time. My device manager shows 3 USB controllers:Sentinel...
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Dear Laur, Thanks for raising the concern.The three USB controllers mentioned are device drivers for HASP HL key. These are loaded each time the key is connected to the machine. However, please help us...
View ArticleRe : Sentinel runtime installation crashes Windows 7 - device manager showing...
Hi Parth1 - Are you able to access ACC (at http://localhost:1947/_int_/index.html ) post-installation of RTE 7.6 ? Yes - after I restarted the computer in safe mode with networking2 - Is system crash...
View ArticleWindows 7 crashes when rebooting after Sentinel runtime installation 7.6
Here are the 3 questions asked of me and my 3 answers. I still haven't received a possible solution. My computer is running Windows 7 Professional.Thanks if you can help!1 - Are you able to access...
View ArticleRe : Sentinel runtime installation crashes Windows 7 - device manager showing...
Hello Laur, Thanks for writing us back.We found that there were some reported issues with the LDK RTE 7.6 over certain updates on windows 7. However, those were fixed in the later releases. Hence,...
View ArticleRe : Windows 7 crashes when rebooting after Sentinel runtime installation 7.6
Hi Laur,Thanks for writing to us.I noticed that this query is duplicate of the one asked over...
View ArticleSentinel driver and McAfee Application Control corrupt USB stack. No more...
We use Application Control (setup-win-8-10-2012-amd64-8.1.0.169.exe) to protect our customer PC's aboard of a ship.We also have Sentinel drivers installed, because we have protected our own software...
View ArticleRe : Sentinel driver and McAfee Application Control corrupt USB stack. No...
Hi Edgar,It seems that the runtime you are using is very old (SRM).Please try with the latest version 7.81 and share the results.You can get the latest version from the following...
View ArticleHASP4 Key not detected running Sentinel Runtime 7.81
Hello,I am having issues with an older HASP4 Parallel port key being used with a software called Biorad Microplate Manager 5.2.Initially, the computer with the protected software started rebooting due...
View ArticleRe : Sentinel driver and McAfee Application Control corrupt USB stack. No...
I don't see how you know which version I used. Maybe because I call it HASP SRM. We have been using the installers since parallel port Memohasps, and you guys keep changing names. I still have problems...
View ArticleRe : Sentinel driver and McAfee Application Control corrupt USB stack. No...
We have been testing all day, also with different PCI USB cards, completely disabled the onboard USB chipset.Using a "VIA Rev. 5 or later USB Universal Host Controller".We then had slightly better luck...
View ArticleRe : Sentinel driver and McAfee Application Control corrupt USB stack. No...
Hi Edgar,Yes I got the version by the name. HASP SRM was the name used in very old versions.The keys are still called HASP Configuration keys but the term SRM is no longer used. In later versions it...
View ArticleRe : HASP4 Key not detected running Sentinel Runtime 7.81
Hi Mark, Thanks for raising the concern.We have not observed such issues with the RTE 7.81 so far.Kindly confirm if this problem appears on more than one computer and also please share if the machine...
View ArticleRe : HASP4 Key not detected running Sentinel Runtime 7.81
Hi Parth,Thanks for getting back to me so quickly.This is the only computer we have this software installed on. We had this issue initially on the original OS installation and then reproduced on a...
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Sentinel Protection Installer Version 7.6.9 (32-bit and 64-bit Windows)...
Hi I have installed sentinel protection on my pc. It showed that it is installed and it did not give out any error messages. I have attached screen shot photo's that shows it is installed and have a...
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Re : Sentinel Protection Installer Version 7.6.9 (32-bit and 64-bit Windows)...
here is a screen shot
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Re : Sentinel Protection Installer Version 7.6.9 (32-bit and 64-bit Windows)...
Hi Alphonso,Thanks for reaching out to Gemalto.As you may be aware that Sentinel Protection Installer is an integrated installer of the following components:Sentinel System DriverSentinel Security...
View ArticleRe : HASP4 Key not detected running Sentinel Runtime 7.81
Hi Mark, Thanks for the response.It seems that the problem might be appearing due to service corruption over the given component.Please be suggested to use the below provided command level run-time...
View ArticleHow can I use a HASP HL remotely with a software on an AWS VM
Hi We are using "Squirrel" software that came with a Sentinel HASP HL USB key. We installed the software on an AWS Windows Server 2012 R2 and we're using Remote Desktop to access the Software on AWS....
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