Re : Sentinel HASP Run-time installation ERROR
Dear User, Thank you for further information.Feel free to get back for future concerns.Regards,Parth
View ArticleRe : Sentinel Net 10 HL Key will not work after unplugging and plugging back in
Hi Anubhav, I have corrected the issue. I found that the order for the dongle had been corrupted. I set up a new order and with the correct package and features and everything is now working. Thanks...
View ArticleRe : Sentinel Net 10 HL Key will not work after unplugging and plugging back in
Hi Bill,Thanks for update.Please contact us again in case of any other query.Regards,Anubhav
View ArticleSoftware won't detect multiple HASP keys at once (but computer does)
We use Geostudio in our office, and a few years back, we started running into a problem where the software wouldn't detect multiple HASP keys being used at once. This is a problem because the software...
View ArticleRe : Software won't detect multiple HASP keys at once (but computer does)
HI Shawn,Hope you are keeping well.We need to further investigate on this issue, kindly create ticket in Gemalto Support Portal "https://gemalto.service-now.com/csm".Regards,AnubhavÂ
View ArticleWindows Server 2012 BSOD: KMODE_EXCEPTION_NOT_HANDLED aksdf.sys
My customer has BSOD problem of aksdf.sys when Windows Server starts.It seems that Windows Update installs incompatible updates against HASP runtime 6.51.- Windows Server 2012 (Japanese)- HASP Runtime...
View ArticleRe : Windows Server 2012 BSOD: KMODE_EXCEPTION_NOT_HANDLED aksdf.sys
Hi Kenji,Version 6.51 was very old and may have some issue.Latest version 7.8 is officially supported on Windows Server 2012. Please install the latest version and let us know if you face any issues.It...
View ArticleRe : Windows Server 2012 BSOD: KMODE_EXCEPTION_NOT_HANDLED aksdf.sys
Sure. I'll wait for your update.Regards,Ashish
View ArticleRe : Windows Server 2012 BSOD: KMODE_EXCEPTION_NOT_HANDLED aksdf.sys
Installing HASP Runtime 7.80 helped!These 4 updates are installed and Windows Server 2012 restarted successfully. My company's app (with HASP HL) works too!KB4099634-Â Security and Quality Rollup for...
View ArticleRe : Windows Server 2012 BSOD: KMODE_EXCEPTION_NOT_HANDLED aksdf.sys
Thanks for the details Kenji.Good to know that the issue is resolved.Closing this thread.Regards,Ashish
View ArticleUnable to uninstall Sentinel v7.6
Hi,I am windows 7 user. Currently, I am updating Sentinel from v7.4 to v7.6.To do that, I have run the following command in administration mode:hasp_update_x64.exe u XXXXXX.v2cHowever, I found that I...
View ArticleRe : Unable to uninstall Sentinel v7.6
Hi Tan,It looks like you want to update the Sentinel Runtime Drivers to the latest version. Please confirm.Hasp_update tool can only be used to install license files or collect fingerprint/key...
View ArticleRe : Unable to uninstall Sentinel v7.6
Thank you Ashish.From the link you provided, i could see that my Run-time Installer version is 7.41.My next question is, if I perform haspdinst.exe -r, does it able to uninstall Sentinel Runtime Driver...
View ArticleRe : Unable to uninstall Sentinel v7.6
Hi Eeyong,Haspdinst.exe and hasp_update_x64.exe have different operations and are independent of each other.Haspdinst can be used to install/uninstall the drivers.Hasp_update can be used to install the...
View ArticleRe : Unable to uninstall Sentinel v7.6
Thanks again Ashish.Is there a way to remove the installed license?regards,eeyong
View ArticleRe : Unable to uninstall Sentinel v7.6
Please share the use case why you want to remove the license.Regards,Ashish
View ArticleRe : Unable to uninstall Sentinel v7.6
Here's the full story:In my computer, I installed Sentinel Runtime Driver in administration mode. Then, I updated the v2c file with hasp_update.exe in administration mode as well.However, I found that...
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Re : Unable to uninstall Sentinel v7.6
Sorry I have one more qustion.When I access the following page: http://localhost:1947/_int_/devices.htmlI could see that my key type is "HASP SL AdminMode".If i click on the Certificates, I could see...
View ArticleRe : Unable to uninstall Sentinel v7.6
Please confirm if the V2C is for a provisional license or activated one?The id shown in "Certificate" can be different from the id shown in V2C. Hence it can be ignored.Error 65 you received while...
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