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Re : Pc crashing, Error.log complains about driver

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Hi Edgar,

The logs show that all API calls have returned "result (0)" which means success. Hence the problem does not seem to be on the licensing side.

Your screenshot shows that all three keys have different batch codes.
Please check if the correct batch code is implemented in each application.

The license manager works on port 1947. The application does not define the port on their side. The linked libraries communicate directly with the license manager port as required.

It may be possible that some other application on the machine is using the same port due to which license manager is getting blocked.

Share the screenshot/details about the error faced when second application is launched while first is still running.

Please follow these steps for some additional logs-
1. Create 3 files in the following location as the given name-
C:\Users\<user name>\AppData\Local\SafeNet Sentinel\Sentinel LDK\hasp_48395.ini
C:\Users\<user name>\AppData\Local\SafeNet Sentinel\Sentinel LDK\hasp_59147.ini
C:\Users\<user name>\AppData\Local\SafeNet Sentinel\Sentinel LDK\hasp_61320.ini

2. Contents of each file should be below lines-
requestlog=1
errorlog=1

3. Enable "shows extensions of known file types" to confirm the file extension is ".ini" and not ".ini.txt"

4. Run your applications to replicate the issue
5. Share the log files created in the same folder

Regards,
Ashish


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