Hi,
For the mentioned issue please check in Control Panel under "Programs and Features", if the drivers are successfully installed then you should have following entries:
Sentinel Protection Installer 7.6.8
Sentinel System Driver Installer 7.5.9
Also, if you are using any hardware dongle just check in the Device Manager if the connected hardware is visible there.
Though, if the entries are not visible then please send an Email to us over technical.support@gemalto.com or crmprod@gemalto.com to further investigate the issue.
Thanks,
Heena
For the mentioned issue please check in Control Panel under "Programs and Features", if the drivers are successfully installed then you should have following entries:
Sentinel Protection Installer 7.6.8
Sentinel System Driver Installer 7.5.9
Also, if you are using any hardware dongle just check in the Device Manager if the connected hardware is visible there.
Though, if the entries are not visible then please send an Email to us over technical.support@gemalto.com or crmprod@gemalto.com to further investigate the issue.
Thanks,
Heena