Re : Does IP Change in a VM Setup trigger cloning?
Hi Michelle,Thanks for writing in !We have already raised request CS0897417 over Gemalto Support Portal https://supportportal.gemalto.com/csm/ for your queries and are in touch with you. We will...
View ArticleRe : SL-Admin network licence access over Windows 10 Direct Connect
Hi Brett,As you have already reported this issue on the support portal, we will continue the discussion on the ticket.Regards,Ashish
View ArticleRe : SL-Admin network licence access over Windows 10 Direct Connect
Yep, I see our local contact finally tried to do something about a month old situation.Please transfer any missing detail from this ticket to that other ticket, seeing as we have absolutely no way of...
View ArticleRe : SL-Admin network licence access over Windows 10 Direct Connect
Hi Brett,It seems that the information on the ticket is exactly same as you mentioned here.For creating any ticket from your side, you can drop us an email on technical.support@gemalto.com keeping your...
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How to remove stale HASP SL legacy license?
In my license manager, I find a HASP SL key which I dont use and need. How can I remove it? Uninstalled the HASP License manager; removed all files from "C:\Program Files (x86)\Common Files\Aladdin...
View Articlequestion on HASP_NO_VLIB: should I manually copy the haspvlib_*.dll to...
HelloWhen installing SL-Admin mode license, my steps are:1. In the target machine, run the [HASPUserSetup.exe] to install ldk run time2. In the target machine, from my application, call getInfo() to...
View ArticleOld Parallel port Hasp key HASP-3 doesnt work after motherboard replacement
Hello I have an old windows 2000 pc with a parallel port hasp key that is used for a program called 4m adapt fcalc. The problem is that after i had the motherboard replaced the program doesnt open...
View ArticleRe : How to remove stale HASP SL legacy license?
Hi Rol,The HASP SL Legacy keys cannot be removed from the system.Removing the files from "Aladdin Shared" directory has made the key unusable.The key will remain inactive until the vendor libraray...
View ArticleRe : question on HASP_NO_VLIB: should I manually copy the haspvlib_*.dll to...
Hi,The vlib file is needed to be present on the machine before installing a SL License.Following would be one of the way to get the vlib on target machine-1. Open EMS on your side and go to Developer...
View ArticleRe : Old Parallel port Hasp key HASP-3 doesnt work after motherboard replacement
Hello Andrew, Thank you for sharing the concern.However, the HASP-3 parallel port keys are no longer supported and the OS being used has been deprecated by Microsoft.Hence, it is recommended to please...
View ArticleRe : question on HASP_NO_VLIB: should I manually copy the haspvlib_*.dll to...
Hello AshishThank you very much for your advice.I will generate and use haspdinst.exe as you suggested.Thank you
View ArticleIf I lose h2h file during rehost operation, is there a way to recover the...
HelloWhile the user is performing rehost operation, say the user loses h2h file before applying to the target pc.My question is1. Can the rehost operation be undone(with or without the h2h) file?2. If...
View ArticleRe : question on HASP_NO_VLIB: should I manually copy the haspvlib_*.dll to...
Sure.Marking this thread as resolved.Thanks,Ashish
View ArticleRe : If I lose h2h file during rehost operation, is there a way to recover...
Dear Customer,Thanks for writing in !Unfortunately, it would not be possible to recover the license if the h2h file is lost before applying on the target machine.1. The rehost operation can't be...
View ArticleRe : If I lose h2h file during rehost operation, is there a way to recover...
Hello GauravThank you for your clear answers.I will inform my clients to take extra care when performing rehost operation and handling the h2h file.Thank you
View ArticleRe : If I lose h2h file during rehost operation, is there a way to recover...
Hope the shared information helps !Please feel free to get back to us.Thank You,Gaurav Bhanot
View ArticleRe : Old Parallel port Hasp key HASP-3 doesnt work after motherboard replacement
Unfortumately they dont want to help. They only offer to sell me the latest version of the software with a new pc. I was hoping you could give me some guidlines. i just want to know how to troubleshoot...
View Articlequestion on hasp_write() for concurrent write operation to a network license
HelloI would like to know, how does the Sentinel license manager handle concurrent hasp_write() to same memory segment in a license.My application occasionally writes data to the license memory, but...
View ArticleRe : Old Parallel port Hasp key HASP-3 doesnt work after motherboard replacement
Hello Andrew, Thanks for the reply.We understand your concern. However, we don't have any way forward to suggest you in this situation. Our Sentinel run-time drivers doesn't support HASP-3 parallel...
View ArticleRe : question on hasp_write() for concurrent write operation to a network...
Dear User, Thanks for raising the concern.Please find the answers below for the raised points :1. Does the license manager queue the write operation request from client PC in case of write...
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