Disabled due to cloning(Hardware Change)
Hello,I have met a trouble after applying the license files(*.v2c files) which the vendor send us on the particular physical machine.The messages 'Disabled due to cloning(Hardware Change)' was shown.I...
View ArticleRe : Disabled due to cloning(Hardware Change)
Hi Kim,Your application vendor should be able to help you with this issue.Please collect a fresh C2V from the problematic machine and share it with the application vendor to check with hardware...
View ArticleRe : Disabled due to cloning(Hardware Change)
Hi Ashish,Thank you for your reply.I try to talk about this matter with the application vendor.Best regards,
View ArticleRe : Disabled due to cloning(Hardware Change)
Hi Kim,Sure. Marking the thread as closed.Regards,Ashish
View ArticleRe : Disabled due to cloning(Hardware Change)
Hi Ashish,I sent the request to the application vendor, but it may take several days.I am hurrying a lot.Can I check the c2v file myself which hardware parameters are detected as changed?Best regards,
View ArticleRe : Disabled due to cloning(Hardware Change)
Hi Kim,The C2V has some vendor specific information and can be decoded on vendor side only.Unfortunately, the only option is to wait for the vendor.Regards,Ashish
View ArticleRe : Disabled due to cloning(Hardware Change)
Hi Ashish,I understand it.I will close this thread soon.Thank you for your support.Best regards,
View ArticleLicense generation api modifies the execution count incorrectly
Dear support,We are using the license generation api to modify the execution count of hardware keys.However when we apply the v2c to the hardware key it increments incorrectly.consider the following...
View ArticleRe : License generation api modifies the execution count incorrectly
Dear Customer,Thanks for writing in !The shared XML code looks valid and shall add value 1 to the execution count specified in the base license.This would require detailed investigation. Could you...
View ArticleHASP driver not working after updating to Windows 10 (1809)
The issue has been reported by one of our customer. He deployed our product (which uses HASP for licensing) on a new Win 10 machine. Our product was working as expected, accessing license information...
View ArticleRemove an old Hasp softlock license
Hello,We have a HASP softlock license on a Windows server that we would like to remove. (Cloned so not usable anymore)HASP SL AdminMode Rehostable Cloned--I can find a directory on the server that...
View ArticleRe : HASP driver not working after updating to Windows 10 (1809)
Dear User, Thank you for reporting the concern.From the mentioned details, it appears that the license manager being used is quite old version. It is recommended to up keep the run-time drivers...
View ArticleRe : Remove an old Hasp softlock license
Hi Richard,Thanks for writing in !It is not recommended to manually remove the v2c file from the mentioned directory. The suggested workflow is to create a cancellation product in Sentinel EMS (in case...
View ArticleRe : HASP driver not working after updating to Windows 10 (1809)
We did test the same Windows feature update sequence but with the driver version downloaded from your link and this time there was no issue. So we will take care of updating the driver version packaged...
View ArticleRe : HASP driver not working after updating to Windows 10 (1809)
Dear User, Thank you for the response.We are glad to know if the suggestion helped.Best Regards,Parth Kaushik
View ArticleHasplms crashes during installation, 1168 1053 1
Hello, I am installing on a Win10 system ver 1803.A crash dump of hasplms.exe is showing an exception code of 0xC00001A5.The installation fails with this error message, from the aksdrvsetup.log from...
View Articlewindows reinstall
Hello.I have a computer with Windows operating system.Sentinel SL key is installed on this computer.I want to format the hard drive of this computer and reinstall Windows operating system on...
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Sentinel LDK Protection System - Internal Error 0x7101 occured
Namaste:We've been using a Sentinel HASP for Bioexplorer (http://www.cyberevolution.com/) for many years now. However, we've been deluged with intermittent errors that look like thisI have done...
View ArticleRe : Sentinel LDK Protection System - Internal Error 0x7101 occured
Hi Santo,We would need some details from your application vendor side about the LDK implementation done in his application for investigating about this issue.Please drop us an email at...
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