After installing version 6.65 or 7.41 there are no local Sentinel Keys...
I have tried installing versions 6.65 and 7.41 on a Windows 7 machine running in a Virtual environment, but there are no local Sentinel Keys showing up. I made sure port 1947 was not being blocked....
View ArticleRe : After installing version 6.65 or 7.41 there are no local Sentinel Keys...
Dear customer, Thanks for your query ! In order to look into this further, please share the following details. 1.   Share if you are able to open the Admin Control Center (...
View ArticleUnable to launch protected application through Windows remote desktop connection
Hi,I'm having problems launching protected application through Windows remote desktop connection. In Sentinel EMS, under Catalog, I have:1) created a new Feature (1)2) created a new Product, included...
View ArticleRe : Unable to launch protected application through Windows remote desktop...
Hi Matti,Hope you are keeping well.Kindly share few more information:1- Share the name of application that you are using for remote connection.2- Type of HL key that your are using.3- Go to...
View ArticleRe : Unable to launch protected application through Windows remote desktop...
Hi Anubhav,Thanks for your quick reply.Answer to your questions:1) Windows Remote Desktop Connection (windows 10)2) Sentinel HL Max (green key)3) See attached access.zip- Between timestamps 11:59:40...
View ArticleRe : Unable to launch protected application through Windows remote desktop...
Hi Matti,Thank you for reply.As per shared log file, application performed login call with Feature 0 along Feature 1. I would like to inform you that remote functionality can not enable with Feature 0....
View ArticleRe : Unable to launch protected application through Windows remote desktop...
Hi Anubhav,Unfortunately that is not the problem. It's not feature 0 only key, see attached screenshot from Sentinel Admin Control Center. And as I wrote, putty.exe works through remote desktop with...
View ArticleRe : Unable to launch protected application through Windows remote desktop...
Hi Matti,This would require some detailed investigation. Please send us an email at support@safenet-inc.com briefly describing the issue. Thanks,Anubhav
View ArticleRe : After installing version 6.65 or 7.41 there are no local Sentinel Keys...
Hi, thanks for the quick response. I'll try out the command line installation method. Here are answers to the questions you asked.1. When I open the Admin Control Center (...
View ArticleRe : After installing version 6.65 or 7.41 there are no local Sentinel Keys...
OK, still no luck. Disabled my firewall then performed the command line purge and install, get the same result, no key is showing up in the Admin Control Center. I'll include some details seen from the...
View ArticleRe : After installing version 6.65 or 7.41 there are no local Sentinel Keys...
Hi,Thanks for sharing the details.This would require further investigation.Please drop us an email on Support@SafeNet-Inc.com to look into this further.Thank you,Gaurav Bhanot
View ArticleRe : Older Parallel HASP key with Windows 10
Hello Anubhav, Detailed email sent to support May 18, 2016 - looking forward to hearing some suggestions for getting this working.Regards, Cam
View ArticleWindows 10 and Compressed Memory
I have a Sentinel Hasp that I purchased with a DJ subscription back in 2008. It still works well nearly eight years later. However, with Windows 10, the protected program only works for so long before...
View ArticleRe : Windows 10 and Compressed Memory
Dear Customer,Thanks for your query !Please be informed that our LDK drivers version 7.41 (October released) are fully compatible with Windows 10 and the Sentinel HASP key should work fine. Therefore,...
View ArticleRe : Windows 10 and Compressed Memory
Thanks, Gaurav!! It might even be a Windows 10 issue but I wanted to check first. Thanks for the reply!!
View ArticleApplication not finding HASP when connection over remote desktop.
Dear all,we are suffering the issue where both vendors are pointing to each-other and were we are not getting a solution.We are using an application that makes use of a sentinel HASP Key and it's...
View ArticleRe : Application not finding HASP when connection over remote desktop.
Dear Vincentkindly contact us via email at support@safenet-inc.comso we can try to assist further by requesting some more info and details. In any case, it would be recommended to be also in touch with...
View ArticleRe : Application not finding HASP when connection over remote desktop.
We've deployed a VMware Windows 2012 Instance.Having a similar issue.Drivers are loaded but software fails to identify device.Tried drivers shipped with Install Package from vendor, and latest from...
View ArticleEnvelope error for protecting Java application.
I'm using the latest LDK Envelope. I can successfully add the ".jar" into the programs list. For a simple test I select only one method to be protected and it successfullly performs the protection...
View ArticleRe : Envelope error for protecting Java application.
Hi Juliana,Hope you are keeping well.We need to investigate this issue further at our end for proper understanding and solution. Please send one email to "support@safenet-inc.com" with complete...
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