Quantcast
Channel: Gemalto Sentinel Customer Discussions
Viewing all articles
Browse latest Browse all 698

Re : Sentinel Run-time Environment installer v. 7.51 Unable to install akshasp.inf file. Windows Error: 13 Status Code 42 5 1340 13

$
0
0
Hi Anthony,

Hope you are doing well!

Thanks for sharing the concern. To uninstall the installed RTE, please download Command Line RTE and use below command:

haspdinst.exe -purge

And once we receive operation successful prompt, try installing the RTE again using below command:

haspdinst.exe -i

Note: We need to make sure all the services related to Antivirus need to be stopped while installing the RTE.

Regards,
Gemalto Support.

Viewing all articles
Browse latest Browse all 698

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>